Cancellation and Refund Policy

1. 📦 Cancellation and Refund Policy

1.1 🛑 Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at

📧 order@sblossom.com

We will make every effort to cancel your order before it is shipped.

However, if the order has already been shipped, cancellation will not be possible.

1.2 💰 Refund Policy

We want you to be completely satisfied with your purchase from Sblossom.com.

If you’re not satisfied, please contact us to initiate a return at

📧 order@sblossom.com

1.2.1 ✅ Eligibility for Refund:

  • Items must be unused, undamaged, and returned within 30 days of delivery.

  • Items must be in their original packaging and in the same condition as received.

  • Refunds will be issued in the original form of payment within 7–10 business days of receiving the return.

  • Shipping charges are non-refundable.

1.2.2 ❌ Personalized or Custom Orders:

  • Refunds are not possible for personalized/custom-made items, unless the shipment is lost.

  • If the item is incorrect or defective, we will offer a free replacement.

1.3 🔁 Replacement Policy for Incorrect or Defective Orders

If you receive an incorrect or defective item, contact us within 15 days of delivery at

📧 order@sblossom.com

1.3.1 🎥 To qualify for a replacement:

  • The customer must send an unboxing video clearly showing the issue.

  • Once verified, we will dispatch a replacement item at no extra cost.

1.4 🚚 Damaged Deliveries

If your order arrives damaged, please notify us within 48 hours of delivery at

📧 order@sblossom.com

We will assess the issue and arrange for a replacement or refund accordingly.

1.5 📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been delivered to the provided address.

1.6 📞 Contact Us

If you have any questions or concerns, feel free to reach out:

📧 contact@sblossom.com

We’re always happy to help!

Contact Us